Return policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods, such as our wallpapers which are made to order, are exempt from being returnable - as marked on the product pages.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Additional non-returnable items:
Gift cards
To complete your return, we please email us your order number or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
Any item not in its original condition, damaged or with missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)


We prefer that you email us at hello at thislittlestreet dot com before returning an item so that we can keep an eye you for your package. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help@thislittlestreet.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. For clothes, we accept exchange for a different size if needed. If you need to exchange it for the same item, send us an email at help@thislittlestreet.com so we can arrange the exchange. 

Shipping
To return your product, you should mail your product to:

Pacful
Attn: This Little Street
11311 White Rock Rd
Rancho Cordova, CA 95742

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.